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Our support services include,
Unlimited Internet Remote Support
On-site service support
System Maintenance and Network Administration
Disaster Handling/Recover and Contingency Planning
Strategic Sourcing of I.T Equipment & Software
Professional IT Consulting and Strategic Planning
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Professional qualification of our engineer team,
Our Engineer Team acquired the international I.T qualification as follows,
(Including Microsoft Certified Professional-MCP, Microsoft Certified System Engineer-MCSE, Cisco Certified Network Associate-CCNA, Network+ ,Certified Information Systems Security Professional-CISSP, Check Point Certified Security Expert (CCSE) Linux LPI),to ensure of our service quality
The I.T problems which every SME get often encountered,
- PC Troubleshooting,including computer virus, spam mail,Email backup,hardware Failure
- Software & Hardware problem such as Vista,WinXP,ME,98,Office08,07,03;Printer,Scanner,Rack mounted Server,UPS etc..
- Server Setup,Maintenance,management and backup tasks eg,win2003 server,Linux redhat enterprise,Exchange Server etc.
- Resolve the problem between china to Hong kong,company email monitoring and backup,(Ritz ¡®s Hosting server is located in Datacentre)
- Data & voice communication between China to HK eg. Virtual private Network (VPN),Lease Line,Voice over IP(VOIP)
Emergency Per Call On-site Repair
*We will not receive the payment if the problem is not fixed.Senior engineer is responsible for the emergency call)
Hong Kong HK$ 300/hr (Min 2hr,$250 for the extra hours )
Shenzhen HK$ 500/hr (Min 2hr)
SME I.T Outsourcing Service Plan
We provide FREE on-site inspection and consultation for the first time (FREE),in order to make a quotation to suit your need.
(Monthly Fee HK$650 -$ 3000)
The reference price for our existing clients
*The monthly price is depended on the number of PCs and the requirement of the client
Business partner
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